For custom items, please provide your logo in black and white jpg or pdf format. A rough description or brief sketch of how you want your item to look is helpful but not required. A proof will be sent for you to approve within two weeks. Upon approval your order should be completed within 2 weeks to 1 month, depending on the quantity. Custom items will be inconspicuously marked with "katrinkles made in usa" in a small font, usually on the back side. A one time artwork fee of $25 may be charged if your custom order is less than $75.
Buttons can be ordered loose or carded. Standard button sizes are 3/4" (4 per card), 1" (4 per card), 1.25" (4 per card), 1.5" (2 per card) and 2" (1 per card) in any of the styles.
A Federal Tax ID number is required for all customers upon request. It is not kept on file, however if it is requested of me I will request it from you.
Payment in full is required with your first order and with all international orders. Terms for subsequent orders are open for discussion. If your order is emailed you will be invoiced via Paypal. The Katrinkles Paypal account is under the email address email@example.com.
Fulfillment date estimation will be communicated within 1 day of order placement. Orders typically ship within two weeks. Please let me know if you wish to receive your order sooner and I will try to accommodate you.
Orders ship via USPS and a tracking number will be provided once the order ships. Customers are responsible for shipping charges. Your order will be shipped the most inexpensive way possible unless you specify otherwise.
Returns must be approved within 30 days of invoice date and are subject to a 20% restocking fee. Refunds will be given only after merchandise has been received and is found to be in its original condition. There are no returns on custom items.
I reserve the right to list your store’s name and address in my social media campaign and/or in the store finder section of my website. Please contact me directly if you do not wish to be listed or mentioned.
Unless it is a custom item, I prohibit selling my products on Amazon, Etsy or Ebay in the United States. Other countries may be considered on a case by case basis.
Bamboo Buttons and Tools will arrive hand sanded to smooth any sharp corners. They have been washed to remove any residue from the laser cutting process. Bamboo buttons can go in the washer and dryer but may last longer if they are hand washed or if the item is dried flat. Bamboo is a natural material and the appearance of each piece may slightly vary.
All Katrinkles products should be sold under the Katrinkles brand name and should use Katrinkles product names. Styles and prices are subject to change.
A limited collection is distributed by NNK Press: email. firstname.lastname@example.org and online at www.nnkpress.com or through your local NNK Press sales representative.
Distributed by NNK Press: email. email@example.com and online at www.nnkpress.com or through your local NNK Press sales representative.